Frequently Asked Questions
Can I remove a stain from a wool item?
Yes, in most cases – blot (don’t rub) with cold water and a wool-specific detergent. See our full guide, Accidents Happen!, for stain-specific tips.
Help — my wool shrank. Can I fix it?
Sometimes, if the shrinkage is mild. Soak in lukewarm water with a little hair conditioner, then gently stretch it back into shape while damp and dry flat. See Accidents Happen! for the full method – and why prevention is easier than the fix.
What happens if I wash wool in hot water?
Heat and agitation cause wool fibres to “felt” – shrinking and stiffening permanently in most cases. Always wash wool in cold water. Full explanation in Accidents Happen!
How do I protect my wool from moths?
Store clean items only, use cedar or lavender as a natural deterrent, and keep pieces moving rather than untouched for months. Full prevention and treatment tips in Accidents Happen!